Power your customer analytics with
Modern AI
Generate insights that drive customer experiences and processes with AI-powered solutions.
2024 State of AI for Internal Operations
2024 State of AI for Internal Operations
Generate insights that drive customer experiences and processes with AI-powered solutions.
Generate predictive insights that drive optimized customer experiences and processes.
Implement content filters based on all aspects of a post including text, image, audio, and video. Stay up-to-date and engaged on critical or sensitive topics.
Predict which customers need attention to mitigate churn. Combine multiple data sources and previously dormant data to understand and improve customer health.
Transform engagement across every stage of the customer journey into rich, predictive insights. Use these insights to reach your customers with more effective messaging.
Finding your next upsell shouldn’t be guesswork. When one customer upsells or churns, search for similar customers to reach out to.
Make your customer’s experience feel as though it was crafted just for them.
Skip the wild goose chase for that old file buried in outdated folders. Instantly search anything semantically or visually across any number of internal data sources.
Identify your biggest customer champions with ease. Find and score them by looking through transcripts, support tickets, or social media sentiment.
Imagine Google’s image search, but customized to your site. Let customers upload images or post an image URL to search your catalog for similar products.
Forward a new post to Graft to surface similar content from the past. Maximize engagement by serving the topics users are most interested in.
All you need to get started is data, and within minutes, you can build production-grade AI applications like sentiment analysis, identify intent, find similar customers, churn prevention, and more.
Transform engagement across every stage of the customer journey into rich, predictive insights. Leverage these insights to reach your customers with more effective messaging.
Rebranding? Launching a new product? Discover how people really feel about it across social channels, and incorporate their feedback before your competitors capitalize on it.
No more data silos. Combine multiple data sources and previously dormant data to understand and improve customer health. Predict which customers need attention to mitigate churn.
Finding your next upsell shouldn’t be guesswork. When one customer upsells or churns, search for similar customers to reach out to.
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From predicting behaviors to personalizing experiences, uncover 11 ways Modern AI can take your customer analytics to the next level.
Read moreLet's situate recent advances in AI within a broader context, a context that also allows us to look ahead toward the coming rise of what we call Modern AI.
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